The Norfolk Crepe Company ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile catering services, website, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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Information We Collect

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We may collect and process the following data about you:

1. Personal Identification Information:

   • Name

   • Address

   • Email address

   • Phone number

2. Transaction Information:

   • Details of transactions you carry out with us

   • Payment details

3. Technical Data:

   • IP address

   • Browser type and version

   • Time zone setting and location

   • Operating system and platform

4. Marketing and Communications Data:

   • Your preferences in receiving marketing from us

   • Your communication preferences

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How We Use Your Information

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We use the information we collect in the following ways:

1. To Provide Our Services:

   • To carry out our obligations arising from any contracts entered into between you and us

   • To provide you with the information, products, and services that you request from us

2. For Communication:

   • To notify you about changes to our service

   • To communicate with you regarding orders or services you have requested

3. For Marketing Purposes:

   • To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about

   • To send you promotional materials and newsletters, subject to your marketing preferences

4. To Improve Our Services:

   • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes

   • To improve our site to ensure that content is presented in the most effective manner for you and for your computer

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Disclosure of Your Information

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We may share your personal information with:

1. Service Providers:

   • Third parties who provide services to us such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance

2. Legal Obligations:

   • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of The Norfolk Crepe Company, our customers, or others

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Data Security

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We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site or mobile service.

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Your Rights

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You have the following rights regarding your personal data:

1. Access:

   • You have the right to request access to the personal data we hold about you.

2. Correction:

   • You have the right to request that we correct any inaccuracies in your personal data.

3. Erasure:

   • You have the right to request that we delete your personal data.

4. Objection:

   • You have the right to object to the processing of your personal data for marketing purposes.

5. Data Portability:

   • You have the right to request the transfer of your personal data to another party.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.